Speaking

Close on the owner and the date

Say it. Nothing is recorded.

This speaking turn closes a meeting. You read the script aloud, then close in your own words. Nothing is recorded. The close names the decision, the owner, and the date. It does not retell the argument. An item that was not decided needs the day it returns. If a name is not on an item, that person has no action, and you should say so. Thank you is the last word, not a substitute for the owner. A cheerful sentence about the team is not a close a colleague can use on Friday.

Read the script aloud. Nothing is recorded. Then close in your own words. Name the owner and the date for each decision. Say which item returns, and when.

Read this aloud

I will close on the decisions, not on a summary of the talk. We approved the June price list. I own the note to the client, and I will send it by Thursday at 4. We moved the ship date to May 12. Northline owns the plant confirmation, due Friday at noon. We did not decide the trial quantity. That item returns on Monday at 9, with the figure on the page. If your name is not on an item, you have no action. Thank you. The meeting is closed.

A shape that holds

  • Close on the decisions, not on the talk.
  • Decision, owner, date.
  • The item that was not decided, and when it returns.
  • If your name is not on an item, you have no action.

Clock

0:20

1. ShapeWhich close names an owner and a date?
2. DetailAn item was not decided. What do you say?
3. InferenceWho has no action after this close?
4. ShapeWhat do you not do at the close?
5. LanguageWhich line is good English?

Answer every question, then check.